Richard
Sikinyi

System Administrator & Routing And Switching Engineer

Intro

What I am all about.

I'm Richard Sikinyi, my current role is an Information and communications technology Manager at a leading corporate in Kenya.

I have a routine of setting high targets for myself and going for heights to ensure that both personal and organizational goals and objectives are met with efficiency and effectiveness. I work objectively following laid down procedures and policies and this enables me to deliver quality service to all my customers both individual and corporate. I perform regular personal appraisals to cross check on what I have achieved and what I have not, as I look for appropriate means to rectify this in a set timetable.The above-mentioned traits have been key in guiding and enabling me to support and manage IT needs for 10 remote sites which include 3 telecom companies, 2 leading insurance firms, 2 financial institutions and a major TV content provider.

I work with passion and I am always committed to organizational mission and vision hence excellence in my undertakings and quick adaptation to any working environment

Routing And Switching 80%
IP Voice Configuration 90%
Systems Administration 90%
Networks Troubleshooting 80%

Experience

Batman would be jealous.

Often called upon when customer satisfaction is at risk.

Routing & Switching

I understand and can describe and configure the devices and services used to support communications in data networks and the Internet

Systems Administration

I manage IT needs for 10 remote sites which include 3 telecom companies, 2 leading insurance firms and and a major TV content provider.

Networks Troubleshooting

I am able to utilize common network utilities to verify network operations and analyze data traffic

Works

I bring on board real value.

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IT Management & System Administration

Providing administration and operational management of all existing IT network and computer systems

Maintenance and support of the LAN/WAN infrastructure and IP-PBX systems.

Information and data security planning, implementation and support.

Monitoring performance of the network and servers performance for pre-emptive interventions and optimal tuning.

Maintenance and support of the LAN/WAN infrastructure and IP-PBX systems.

Project:Network Installation

Tasks: Configurations

Customer: Alexander Forbes

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Clean & Minimalistic Design

Schedule, perform, and monitor system backups and, when necessary, perform data recoveries.

Ensure and enforce various existing IT security policies.

Project:Network Installation,

Tasks: Configurations

Customer: Virgin Atlantic

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Clean & Minimalistic Design

I have implemented and tested new hardware for improving and upgrading system performance; install any technology upgrades as required: - I have been in the IT field for several years and I have had the opportunity to be part of various system migrations and upgrades

Project:Network Installation

Tasks: Configurations

Customer: CFC Life

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Highlighting some of the projects done

I have been able to offer valued services to customers and as a result their recommendations have been numerous and positive.

Customer Satisfaction is Key.

Project: Call Center Setup

Task: IVR Configuration And Maintanance

Customer: Steers, Artcaffe, Aquamist, Urban Burger, Crown Paints, AIG etc

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My Motivation

Lets Make it Happen!!!!.

Quote: It always seems impossible until it is done :- Nelson Mandela

Quote: If you are going through hell, keep going:- Winston Churchill

Quote: If You Are Working On Something That You Really Care About, You Don’t Have To Be Pushed. The Vision Pulls You:- Steve Jobs

Quote: Creativity Is Intelligence Having Fun:- Albert Einstein

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